You’ve worked hard to establish a positive, honest, and trustworthy reputation with your customer and client base. We’re here to help you keep that reputation. With custom monthly, on-going Reputation Management as outlined in the project contract executed between SimB & Company and you, our client, we devote ourselves to keeping the good name you work so hard for!
“Social Media Account Reputation Management” includes the daily (M-F) review of up to four (4) social media accounts, response to basic customer inquiries and questions, and daily review of up to four (4) online review platforms (such as Facebook reviews, Google reviews, Yelp reviews, and TripAdvisor reviews). We keep watch over your online reputation and ensure your customers are responded to in a timely manner with your brand and voice in mind. We can’t keep bad reviews from happening but by responding to them with an appropriate message we can often help mitigate the long term damage that comes with bad reviews and what people read online about your business.